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Cancellation Policy

Payment for each room is due in full when you reserve.

  • Cancel at least 14 days before arrival: We charge a $20 cancellation fee per room and refund the remaining payment.
  • Cancel less than 14 days before arrival: The full reservation amount is charged.
  • No-show or early departure: The full reservation amount is charged.
  • If we re-rent your cancelled room: We refund your payment minus a $20 cancellation fee per room.

Please request cancellations by email. A date change is treated as a cancellation and a new reservation under this policy. The cancellation policy applies regardless of weather, road or snow conditions, illness, or death.

House rules and additional terms

Check-in is from 3 PM to 8 PM in winter and 3 PM to 9 PM in summer.

LATE CHECK-IN: if the Guest checks in after the Hotel is closed, we place the key to your room into an

envelope with your name, and tape the envelope onto the Strawberry Inn sign located in the main entry.

The key to the room also opens the entry door to the Hotel halls, where the room is located. Please keep

the key always with you, so that you won’t get locked out. If you do not turn in your key(s) from the room

at your departure, you will be charged $20 for each lost key.

NO PETS and NO SMOKING in any place inside the building, including hotel rooms. This rule is made for

the benefit of our Guests. If smoking or unauthorized dog is detected in the room, halls, or anywhere

inside the building, the Guest will be charged $300 and evicted immediately. No refund will be made. The

money will be charged to your credit card immediately without notice. We accept only service dogs.

NO COOKING in the rooms. If detected, the guest will be charged a $300 penalty.

DAMAGE WILL BE CHARGED TO THE GUEST AT THE RATE ABOVE.

Guests are expected to leave the hotel room as found on arrival. It is understood, that linen and towels

will be used, but not soiled or stained beyond re-use. If we cannot wash out the stains made by Guests

on linen or towels or anywhere else, we will charge the Guest twice the cost of purchase of the new item.

Also, if the room is found to be misused after check out, the Guest will be charged, without notice, to their

credit card on file, for whatever the costs incurred might be. Photos will be made and shall be presented

on request of the Guest as proof. If other than regular cleaning must be done, the Guest will be charged

$30/hour to clean the room and bring it to rental condition. Please note, that all trash must be in the trash

cans not all over the floor. That would require also an extra cleaning charge.

CASH GUESTS: All walk-in Guests paying cash will be required to show an identification card with photo,

which will be copied and filed. A deposit of $300 shall be collected above the room rent and fees. This

deposit shall be returned to the Guest after his/her room is inspected and checked for damages. This

sometimes cannot be done at the time of Guest departure, but it will be mailed to the Guest within 3 days

after the Guest checks out.

CLAIMS REGARDING RESERVATION: Any claim regarding your reservation or stay must be made

within 10 days of your checkout.

ROOM RATES: The hotel reserves the right to change room rates at any time without notice.

featured

The Strawberry Inn experience

Riverside evenings, mountain mornings.

Make a day on Highway 108 into a stay. Explore our restaurant and bar, then settle in near Pinecrest Lake.

phone

209-965-3662

Email

info@strawberryinns.com

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